Terms of Service
Please read these terms carefully. By creating an account or accessing the Studio OS platform, you agree to be bound by every clause in this electronic agreement.
Binding Electronic Agreement & Eligibility
By clicking "I agree to the Terms of Service & Privacy Policy", creating an account, or accessing the Studio OS platform (hosted at business-online.in and associated subdomains), you enter into a legally binding electronic contract with Studio OS ("Platform", "we", "us", or "our") pursuant to Section 10A of the Indian Information Technology Act, 2000.
If you do not agree to each and every term of this Agreement without modification, you are strictly prohibited from creating an account or accessing the Service.
You represent and warrant that you are at least eighteen (18) years of age, legally competent under the Indian Contract Act, 1872, and duly authorized to represent your photography studio, production house, or freelance commercial enterprise.
Technology Intermediary Safe Harbor & Content Non-Liability
Studio OS operates purely as a passive technology intermediary under Section 79 of the Information Technology Act, 2000, and the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021.
Studio OS does not author, review, verify, curate, or endorse any user-uploaded content, including wedding photographs, cinematic videos, client invoices, rate cards, contracts, or watermarks.
You bear sole and exclusive legal liability for all media uploaded through your account. You represent and warrant that you own or possess valid commercial licenses and written model releases for all images and copyrighted music used.
Prohibited Content: You are strictly forbidden from uploading sexually explicit, obscene, defamatory, politically inflammatory, infringing, or illegal materials (including CSAM or deepfakes). Studio OS reserves the absolute right to remove infringing content within 24 hours of receiving notice, without liability or refund.
Peer-to-Peer UPI Payments & Zero Financial Responsibility
Studio OS is NOT a payment gateway, payment aggregator, wallet, escrow agent, bank, or Non-Banking Financial Company (NBFC) under Reserve Bank of India (RBI) regulations.
The Platform provides software utility tools allowing Studios to display direct NPCI-standard UPI QR codes and receive client-uploaded payment screenshot proofs for manual verification by the studio owner. Studio OS never touches, holds, routes, or clears financial funds; all monetary transactions occur directly peer-to-peer (P2P) between the client and the studio owner bank account.
Zero Payment & Chargeback Liability: Studio OS assumes ZERO liability for booking cancellations, unreturned client advances, disputed payment proofs, fake screenshot submissions, failed UPI transfers, or chargebacks. Any payment dispute is strictly a bilateral matter between the Studio Owner and their Client.
Proposals & Client Quotations: Studio OS proposal generators and 3-part milestone schedules (30 / 60 / 10) are software drafting utilities. Any agreement formed between a studio and an end-client via a proposal or WhatsApp link is a bilateral contract exclusively between the studio and client; Studio OS is not a party, guarantor, or arbiter.
Tax & Statutory Compliance: Studio Owners are exclusively responsible for calculating, collecting, invoicing, reporting, and remitting all applicable Goods and Services Tax (GST), Income Tax, or TDS obligations under prevailing Indian tax laws.
AI Face Recognition & Biometric Processing Consent
Where Studio OS provides AI-driven facial search tools (FaceFind AI) for guest photo discovery, Studio OS acts strictly as a "Data Processor" executing temporary computational tasks on behalf of the Studio Owner (who acts as the "Data Fiduciary" under the Digital Personal Data Protection Act, 2023).
Guest-Initiated Ephemeral Search: FaceFind AI operates strictly on-demand when a gallery guest voluntarily uploads a private selfie to locate their photos. Studio OS generates temporary, non-reconstructable mathematical vector embeddings purely for real-time visual indexing. Guest search selfies are never retained permanently, shared, or indexed across unrelated galleries.
The Studio Owner explicitly covenants, represents, and warrants that they have obtained all requisite permissions from event hosts prior to publishing event galleries. Studio OS never sells, rents, monetizes, or repurposes biometric or facial data for advertising, law enforcement, mass surveillance, or third-party AI foundation model training.
Cloud Storage Disclaimers & Mandatory Local Offline Backups
Studio OS provides an active, high-speed client delivery jetpack utilizing enterprise cloud object storage (Cloudflare R2) and edge caches to deliver preview watermarks and final assets to wedding clients. The Service is provided strictly on an "AS IS" and "AS AVAILABLE" operational basis.
ACTIVE DELIVERY JETPACK, NOT AN ARCHIVAL VAULT: Studio OS is explicitly an active client delivery utility, NOT an archival cold-storage vault or permanent data repository. Photographers and Studio Owners are legally and contractually obligated to maintain independent physical offline master backups (external hard drives, SSDs, local RAID/NAS) of all original RAW footage, project catalogs, and high-resolution deliverables.
Zero Data Loss Liability: Studio OS assumes ZERO liability for any loss, corruption, downtime, accidental deletion, or transient unavailability of media assets caused by cloud infrastructure interruptions, edge provider outages, force majeure events, or account termination.
Lifecycle & Active Storage Policy: Storage allocations apply strictly to active client deliveries. Studio OS reserves the right to archive, restrict access to, or purge inactive completed galleries after ninety (90) days of delivery or upon fourteen (14) days electronic notice.
Freelancer Directory & Bilateral Crew Arrangements (0% Legal Entanglement)
Studio OS provides communication tools and a verified talent directory enabling Studios and Freelance Crew (photographers, cinematographers, drone pilots, video editors) to discover and coordinate commercial assignments.
Independent Commercial Relationship: Freelancers and Studios contract directly with each other as independent third parties. Studio OS is not an employer, labor contractor, joint venturer, broker, guarantor, or employment agency.
Zero Operational & Dispute Entanglement: Studio OS is not a party to any contract, booking agreement, or verbal engagement between studios and freelance crew. Studio OS has ZERO liability and will NOT act as an arbiter for crew no-shows, equipment failure, shoot delays, footage loss, payment or day-rate defaults, or on-set physical injuries, accidents, or gear damage.
Subdomains, Branding & Intellectual Property
Studio OS grants you a revocable, non-exclusive license to use assigned subdomains (e.g. handle.business-online.in). Studio OS retains absolute ownership of all subdomains and may reassign or revoke any handle that infringes trademarks, mimics another brand, or sits inactive for over 180 days.
All software, Neumorphic UI design tokens, database schemas, algorithms, and source code are the proprietary intellectual property of Studio OS.
Absolute Limitation of Financial Liability (Hard Ceiling)
To the maximum extent permitted by applicable law, in no event shall Studio OS, its founders, directors, employees, or affiliates be liable for any indirect, incidental, special, punitive, exemplary, or consequential damages (including lost profits, lost clients, reputation damage, emotional distress, or lost footage).
HARD FINANCIAL CAP: In any event, the total cumulative aggregate liability of Studio OS for all claims arising out of or related to this Agreement, proposals, freelancer engagements, or the Service shall not exceed the actual fees paid by the user to Studio OS in the one (1) month immediately preceding the event giving rise to the claim, or INR ₹1,000 (One Thousand Indian Rupees), whichever is lower.
Comprehensive User Indemnification
You agree to defend, indemnify, and hold harmless Studio OS, its founder, officers, and contractors from and against any and all third-party lawsuits, damages, losses, regulatory penalties, and legal expenses (including reasonable attorney fees) arising from: (a) your breach of these Terms; (b) your uploaded media or client disputes; (c) any violation of third-party copyright, privacy, or moral rights; or (d) your non-compliance with applicable Indian tax and commercial regulations.
Governing Law, Arbitration & Exclusive Jurisdiction
This Agreement shall be governed by and construed in accordance with the substantive laws of the Republic of India, without regard to conflict of law principles.
Any dispute, controversy, or claim arising out of or relating to this Agreement shall be settled by binding arbitration in accordance with the Arbitration and Conciliation Act, 1996. The arbitration shall be conducted by a sole arbitrator mutually agreed upon by the parties, or failing mutual agreement within thirty (30) days of notice, appointed by the Delhi International Arbitration Centre (DIAC) in accordance with its rules. The seat and venue of arbitration shall be New Delhi, India, and proceedings shall be conducted in English.
Subject to arbitration, the competent courts located in New Delhi, India shall have exclusive territorial and subject-matter jurisdiction.
Class Action Waiver: You explicitly waive any right to bring or participate in any class-action, collective, or representative lawsuit against Studio OS.